Privacy Policy

Etairos ("we," "our," or "us") is committed to protecting the privacy of our customers and users. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you use our AI-powered business services platform.

We may collect the following types of information:

• • Account Information: Name, email address, company name, and contact details provided during registration.
• • Business Data: Documents, files, CRM records, and other content you upload or connect to our platform for AI processing.
• • Communication Data: Call transcripts, chat messages, and email content processed through our AI services.
• • Usage Data: Log files, IP addresses, browser type, pages visited, and platform interactions.
• • Integration Data: Data accessed through third-party integrations (Google Workspace, CompanyCam, CRM systems) that you authorize.

We use collected information to:

• • Provide, operate, and improve our AI services
• • Process and respond to your requests and inquiries
• • Personalize your experience and train AI models on your business-specific data
• • Send service-related communications and updates
• • Ensure platform security and prevent fraud
• • Comply with legal obligations

Each customer's data is stored in an isolated environment. We do not share, combine, or use one customer's data to train models for another customer. All data is encrypted in transit and at rest. We implement industry-standard security controls including access controls, audit logging, and regular security assessments.

Our platform integrates with third-party services including Google Workspace, Anthropic (Claude AI), Bland.ai, and others. Your use of these integrations is subject to those providers' privacy policies. We only access third-party data with your explicit authorization.

We retain your data for as long as your account is active or as needed to provide services. Upon account termination, we will delete or anonymize your data within 30 days, unless required by law to retain it longer.

You have the right to:

• • Access the personal data we hold about you
• • Request correction of inaccurate data
• • Request deletion of your data
• • Export your data in a portable format
• • Withdraw consent for data processing

To exercise these rights, contact us at [email protected].

We use essential cookies to operate our platform. We do not use tracking or advertising cookies. You can disable cookies in your browser settings, though this may affect platform functionality.

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.

We may update this Privacy Policy from time to time. We will notify you of material changes by email or through a notice on our platform. Continued use of our services after changes constitutes acceptance of the updated policy.

For questions about this Privacy Policy or our data practices, contact us at: